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First-Class Package Rates Are Fixed
Thursday, September 7, 2017
Our broken USPS shipping module has been fixed and First Class Package rates are again available for parcels weighing 13 oz. or less. While First Class is the cheapest way to ship small packages, bear in mind that it is a ground service and might take a week or so to reach you.
First-Class Package Rates Are Borked
Saturday, September 2, 2017
It has just been brought to our attention that yesterday's USPS rate increase broke our shipping module. Specifically, our software is no longer offering First Class Package rates. You can either choose a more expensive shipping option (like Priority Mail or UPS Ground), or come back to complete your order after the module is fixed. Our software developer has been notified and we hope they'll have a remedy by Tuesday or Wednesday (why do these things always happen on holiday weekends?). First Class is the most economical way to ship packages weighing less than 13 ounces, which describes at least half of our orders.
Holiday Shipping Delays
Friday, September 1, 2017
Labor Day weekend is upon us already. Orders received between now and noon Eastern time on Tuesday, Sept. 5, will ship on Tuesday. We will not answer the phone or respond to voicemails during the long weekend. We will, however, check email daily. Email (or our Contact form) is always the best way to reach us.
Closing for a Brief Vacation
Friday, July 7, 2017
We're closing the store from Sunday, July 9, through Tuesday the 11th for a short getaway. We'll reactivate the store to accept orders again on Wednesday and resume shipping on Thursday. We will check email daily while we're gone, but we won't answer the phone or respond to voice mail.
Holiday Shipping Schedule
Friday, June 30 2017
Independence Day weekend is a five- or six-day holiday for many people and companies. We will be working normal hours, as usual; small businesses never get paid time off. However, order processing and shipping will experience delays. In particular, bird kite orders that include poles might not ship until Wednesday, July 5, as the warehouse that fulfills those orders is closed for the long weekend.
No News Is Good News
Wednesday, June 7, 2017
There's nothing unusual going on right now. Thanks for checking, though. This is where we post news that can affect your shopping experience, like the outdated items below.