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News from Curio City

The Return of Same-Day Shipping
  Saturday, December 3, 2016

Everybody wants to know two things:

When will it ship?

Same-day shipping is in effect through Friday, Dec. 23. Orders received before noon Eastern time Monday through Friday will ship the same day. Orders received after noon will ship the next business day (so Friday afternoon orders will go out on Monday).

Same-day shipping is a promise we try very hard to keep, but it's not a guarantee. Sometimes circumstances beyond our control can delay shipments for a day.

How long will it take?

Add these expected transit times to the shipping date you found above. Read the fine print at the end of this section for full details.

These methods will arrive before Christmas:

  • First Class Package: 2-5 days
  • Priority Mail: 2-4 days
  • UPS Ground: 1-6 days
  • Priority Mail Express: 1-2 days, guaranteed*
  • UPS 2nd Day Air: 2 business days, guaranteed*
  • UPS Next Day Air: next business day, guaranteed*

These methods might or might not arrive before Christmas:

  • (Nothing in this category yet)

These methods will NOT arrive before Christmas:

  • (Nothing in this category yet)

*"Days" means Monday through Saturday for USPS, or Monday through Friday for UPS. Premium shipping can take longer than you expect if your order arrives toward the end of the week. For example, an order received on Thursday afternoon for shipment via UPS 2nd Day will ship on Friday and arrive on Tuesday; in this case, Priority Mail would be cheaper and arrive at the same time.

Where a range is shown, your package will reach destinations near New England more quickly, while destinations on the west coast or outside the continental US will take longer. First Class Package and UPS Ground are truck services, making them prone to weather and traffic delays. Delivery time estimates are only guaranteed where noted. Curio City doesn't extend any guarantees beyond those offered by the carriers. If UPS suspends their guarantees due to severe weather, we won't refund your shipping charge when they deliver late. If the carriers deliver late while their guarantees are in effect, we will refund your shipping charge after we recover the cost from the carrier. When they notify us that their guarantees are suspended, we will post that information here.

Holiday Shipping Policy Takes Effect
  Wednesday, November 9, 2016

Beginning on Monday, Nov. 14, we're adding (at our expense) a signature requirement to all orders valued over $100 to help reduce theft. Yeah, it's inconvenient, but not as inconvenient as losing an expensive box to thieves. During the Christmas season it's more important than ever to follow your package tracking and collect it as soon as it is delivered.

No News Is Good News
  Tuesday, October 11, 2016

There's nothing unusual going on right now. Thanks for checking, though. This is where we post news that can affect your shopping experience, like the outdated updates that we left below as examples.

UPS Rate Hikes Coming
  Wednesday, September 14, 2016

The cost of all UPS services will go up about 4.9% on Dec. 26, 2016. That won't affect many orders because 99% of our packages ship via USPS anyway. UPS is already slower and more expensive for everything except large packages going long distances. But we thought you ought to know anyway.

Delivery time estimates are only guaranteed where noted.

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