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News from Curio City
Christmas Shipping Advice
Wednesday, December 18, 2013
(Short version: Priority Mail could still reach addresses in the Northeastern US before Christmas. If your address is elsewhere, or if you need to be sure, you should choose UPS air or Priority Mail Express when you check out.)
When will it ship?
Same-day shipping is in effect through Monday, Dec. 23.
- Orders received by 1 pm Eastern time Monday through Friday ship the same day;
- Orders received after 1 pm Monday through Thursday ship the next day;
- Orders received after 1 pm on Friday ship on the following Monday.
Give us an extra business day for international orders; for oversized packages (like bird kites) that won't fit in a drop box; and for custom-made merchandise like Bottled Up jewelry. Same-day shipping is not a guarantee, but a promise that we try very hard to keep. If we anticipate delays (due to severe weather, for example) we'll tell you about it here.
How Long Will It Take?
Where a range is shown below, delivery will be quicker the closer you live to New England (for instance, UPS Ground can be an overnight service to destinations in the Northeast). Remember that these are guidelines only; everything takes a little longer this close to Christmas. These times are only guaranteed where specified (and even then there's an asterisk!). "Business days" are Monday-Friday:
These methods SHOULD reach US addresses by Tuesday, Dec. 24:
- Express Mail: 1-2 business days, guaranteed;
- UPS 2nd Day Air: 2 business days, guaranteed*;
- UPS Next-Day Air: Next business day, guaranteed*
These methods MIGHT or might not reach US addresses by Dec. 24, depending on factors outside of our control:
- Priority Mail: 1-3 business days (but not guaranteed);
These methods probably or definitely WILL NOT reach US addresses before Christmas:
- First Class Package
- UPS Ground
*UPS can suspend their delivery guarantees for a whole lot of reasons, the most common being severe weather. They will not honor their guarantees if winter storms disrupt transportation in either the delivery area or in UPS's distribution hub. Curio City does not extend any guarantees beyond those offered by UPS; we will only refund your fee for late delivery if we can recover it from UPS. Priority Mail Express is usually a more reliable choice than the premium UPS services (and the post office delivers on Saturdays, too).
In July, USPS started adding a time estimate (e.g. "1 day", "2 days", "3 days") to the rates that you see when you check out. These times come directly from USPS with no input from us. They don't include any time for us to pack your order and they are not guaranteed. You should consider them a best-case estimate.
Prices Just Keep Going Up
Friday, November 22, 2013
UPS is raising all of their rates by an average of 4.9% on Dec. 30. USPS is cheaper, faster, and usually more reliable anyway...but you always have the UPS option at checkout.
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