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Holiday Shipping Delay
Thursday, October 8, 2015
Next Monday is a postal holiday in the US. Orders received after noon Eastern time on Friday, Oct. 9, will ship on Tuesday, Oct. 13.
No News Is Good News
Friday, September 11, 2015
There's nothing unusual going on at the moment. This is where we tell you about any expected shipping delays, holiday shipping deadlines, changes to our website, technical problems, news about our products and vendors, or anything else that might affect your shopping experience or order fulfillment. Taking a second to check this page whenever you visit is always a good idea. Some of our most recent (expired) announcements below will give you an idea of the kind of news you'll find here.
Vacation Shipping Delay
Tuesday, September 8, 2015
We need to take a little bit of time off this week. As a small, family-run business, we can't ship any orders while we're away.* Orders received this week will ship on Monday, Sept. 14. Expedited shipping options are temporarily disabled while we can't rush your packages.
Naturally, our website will accept orders all week, and we'll check email faithfully every day. Telephone messages won't be returned until we get back. We appreciate your patience if it takes us longer than usual to fill your order.
*Exception: Bird kite orders that include poles are shipped directly by the manufacturer, usually within the customary two days.
Tax-Free Weekend in Massachusetts
Saturday, August 15, 2015
As a Massachusetts business, we ordinarily have to collect sales tax from our Bay State customers. This weekend the Commonwealth is observing its annual sales tax holiday on Saturday and Sunday, August 15-16. Massachusetts customers will save 6.25% by ordering during those two days. Of course, nobody outside of Massachusetts ever pays sales tax here.